Supplier evaluation

Once prequalified as a Missionpharma supplier, you will be continuously monitored and evaluated for performance and product compliance in close co-operation with our QA/QC department.

Furthermore, the following additional competences are considered prior to each purchase:

Technical product specifications

Before placing an order, we make sure that the product fully complies with all specifications made by the customer in terms of product quality and packing unit.

Delivery performance

Prior to procurement we evaluate the supplier’s ability to comply with all terms and conditions required in order to ensure that the right product is delivered at the agreed time. When the order is placed with the supplier, we continue to follow-up on the performance. After the final delivery of products, we carefully evaluate the entire process.

Production capacity

We always validate the suppliers’ ability to manage their production capacity, ensuring that we always receive the products in the right quality and in the required quantities within the specified time frame.

Financial viability

We evaluate the financial situation of a potential manufacturer as a part of our pre-qualification system. We require all manufacturers to have a sound financial structure and to have the financial abilities and competences to source and buy raw material and to follow market developments and trends.

Service reliability

We always assess each supplier’s ability to track all relevant information regarding their production process. This ensures that our customers can always request an update on orders.

Claims and deviations

Our QA/QC department registers, investigates and reports all claims and deviations found in our internal quality control or received from our customers. This enable us to keep full track of the performance of all our suppliers and act accordingly.