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Forwarder evaluation criteria

Missionpharma only signs agreements with International Freight Forwarders (IFFs), who assist us in achieving our strategic objectives of:


 1  Provide transparency on freight procurement
 2  Improve supply chain visibility
 3  Reduce transit times

A prequalification is usually valid for two years. In order to make sure that our logistics activities always comply with our requirements and expectations, all IFFs are continuously monitored and evaluated for performance and service compliance.

Even though having obtained a Missionpharma prequalification, all IFFs are evaluated on a quarterly basis in order to perform adjustments of awarded freight levels. Based on this evaluation, IFFs can be awarded additional levels or become de-listed in case of non-performance.

Missionpharma's explicit evaluation criteria are:

 line_grey Range of services  
 line_grey Geographical area covered
 line_grey Experience with Aid & Relief sector
 line_grey Freight rates and conditions
 line_grey Past performance, including Key Performance Indicators (KPIs) such as on-time delivery and invoice accuracy



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View the international standard trade definitions, Incoterms 2000

Missionpharma • Vassingeroedvej 9 • DK-3540 Lynge • Denmark • Tel.: +45 4816 3200 • Fax: +45 4816 3248 • info@missionpharma.com
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