ISO audit successfully passed
Missionpharma has successfully passed the annual ISO inspection with no deviations raised.
The inspection was performed by auditors from Bureau Veritas, who have audited our entire organisation, key processes, systems and management. Particular focus was made on how Missionpharma secures a constant and consistent customer-oriented approach in all our activities.
Having obtained status as an ISO-certified company, we must ensure to maintain and develop our company with the customer in focus and further ensure a uniform performance towards all customers. Having defined and formalised clear objectives in this respect, we constantly measure our performance and interaction with our customers according to defined Key Performance Indicators (KPIs).
ISO facilitates a documented recognition of the challenges and problems that may arise. This enables us to react fast and initiate corrective and preventive actions to ensure continuous improvement.
In the past year, our organisation has focused intensively on Quality Management and improvement activities; a work which is now rewarded with a renewal of our ISO certification.
It is our hope and believe that customers, suppliers and partners will benefit from the improved consistency in the quality level of our products and services.
We are eager to constantly improve ourselves, why we would like to receive your feedback on our performance.
Therefore, we encourage you to contact us with any subject that you would like us to pay attention to. Please contact us by e-mail or telephone +45 48 16 32 00.
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